At Jungle Siesta, we strive to provide you with high-quality furniture and home decor products. If you are not entirely satisfied with your purchase, we’re here to help.

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1. Eligibility for Returns

We accept returns under the following conditions:

• The item must be returned within 7 days of delivery.

• The item must be unused, in original condition, and in its original packaging.

• Proof of purchase (invoice or order confirmation email) is required.

Note: Custom-made or clearance sale items are not eligible for return unless they are damaged or defective.

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2. Refund Policy

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original payment method within 7–10 business days.

Shipping charges are non-refundable unless the return is due to our error.

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3. Damaged or Incorrect Items

If your order arrives damaged or you received the wrong item:

• Please notify us within 48 hours of delivery.

• Include clear photos of the damaged/incorrect product and the packaging.

• We will arrange for a replacement or issue a full refund at no extra cost.

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4. Exchange Policy

We currently do not offer direct product exchanges. If you wish to exchange an item, please return the original item and place a new order.

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5. Non-Returnable Items

The following items are not eligible for return:

• Items marked as “Final Sale” or “Clearance”

• Custom or made-to-order furniture

• Products that have been used, damaged by the customer, or returned without original packaging

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6. Contact Us

For questions regarding returns or refunds, please contact:

Jungle Siesta
 Website: http://junglesiesta.com